Privacy statement
Introduction
Hotel Texel takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Statement you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or remarks, please contact us at info@hoteltexel.com.
Who is Hotel Texel?
Hotel Texel is the besloten vennootschap Hotel Texel, with registered office at (1795 JS) De Cocksdorp listed at the Traderegister of the Dutch Chamber of Commerce under 67244963.
Hotel Texel is as the controller ultimately responsible with regard to the processing of your personal data.
Hotel Texel has appointed a data protection officer. You may contact M. Langeveld at info@hoteltexel.com.
How does Hotel Texel use your personal data?
Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data Hotel Texel uses for that specific purpose, the legal justification, and the amount of time Hotel Texel keeps this data. For clarity’s sake, we have categorised the purposes.
Services, customer management and financial administration
| Purpose: | Financial administration |
| Information: | Company name, Bank details, Outstanding balance |
| Legal basis: | Legal obligation |
| Storage period: | As long as necessary for this purpose |
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| Purpose: | Handling complaints |
| Information: | Home address, Delivery address, Billing address, Email, Phone, Payment information, Customer number |
| Legal basis: | Necessary for the performance of a contract |
| Storage period: | As long as necessary for this purpose |
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| Purpose: | Invoicing |
| Information: | Home address, Delivery address, Billing address, Email, Phone, Payment information, Customer number |
| Legal basis: | Necessary for the performance of a contract |
| Storage period: | As long as necessary for this purpose |
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| Purpose: | Services |
| Information: | Home address, Email, Financial data, Data necessary to provide the service, Data generated by the service |
| Legal basis: | Necessary for the performance of a contract |
| Storage period: | As long as necessary for this purpose |
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| Purpose: | Handling complaints |
| Information: | Home address, Email, Financial data, Data necessary to provide the service, Data generated by the service |
| Legal basis: | Necessary for the performance of a contract |
| Storage period: | As long as necessary for this purpose |
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| Purpose: | Invoicing |
| Information: | Home address, Email, Financial data, Data necessary to provide the service, Data generated by the service |
| Legal basis: | Necessary for the performance of a contract |
| Storage period: | As long as necessary for this purpose |
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| Purpose: | CRM |
| Information: | Name, Username, Email, Location, Social media account, Phone, Profile photo |
| Legal basis: | Legitimate interests |
| importance: | Commercial interests |
| Storage period: | As long as necessary for this purpose |
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| Purpose: | Job application |
| Information: | Name, Username, Email, Location, Social media account, Phone, Profile photo |
| Legal basis: | Legitimate interests |
| importance: | Commercial interests |
| Storage period: | As long as necessary for this purpose |
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Marketing
| Purpose: | Direct marketing |
| Information: | Name, Home address, Email, Social media account, User ID, Billing address Legitimate interests |
| Legal basis: | Legitimate interests |
| Interest concerned: | Commercial interests |
| Storage period: | As long as necessary for this purpose |
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| Purpose: | Newsletter |
| Information: | Name, Home address, Email, Social media account, User ID, Billing address Legitimate interests |
| Legal basis: | Legitimate interests |
| Interest concerned: | Commercial interests |
| Storage period: | As long as necessary for this purpose |
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| Purpose: | Social media marketing |
| Information: | Name, Home address, Email, Social media account, User ID, Billing address Legitimate interests |
| Legal basis: | Legitimate interests |
| Interest concerned: | Commercial interests |
| Storage period: | As long as necessary for this purpose |
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Website
| Purpose: | Website analytics |
| Information: | Online behaviour, Location |
| Legal basis: | Legitimate interests |
| Interest concerned: | Commercial interests |
| Storage period: | As long as necessary for this purpose |
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How did we obtain your personal data?
Hotel Texel has obtained your data because you have provided this data to us, and because Hotel Texel has obtained your information from third parties. These third parties are: Mailchimp.
What are your rights?
Under the European General Data Protection Regulation you have a number of rights with regard to your data and the processing thereof:
Access
You may access your personal information and make any necessary changes in your account. If you would like to see which personal data Hotel Texel has obtained about you, you may exercise your right of access by submitting a request to Hotel Texel.
Making changes
If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that Hotel Texel makes these changes for you. You may request that Hotel Texel modifies, corrects, supplements, erases or shields your information.
Restriction of processing of personal data
You also have the right, under certain conditions, to ask Hotel Texel to restrict the processing of your personal data.
Right to object
If processing of your data takes place on the grounds of 'legitimate interest' by Hotel Texel or a third party, you have the right to object to that processing.
Portability of data
You have the right to obtain your personal data from Hotel Texel. Hotel Texel will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.
Withdrawing consent
When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that we will no longer be allowed to process this data in the future. It may also result in Hotel Texel no longer being able to provide you with certain services.
Response from Hotel Texel
A request can be sent to info@hoteltexel.com. Hotel Texel will comply with your request as soon as possible and in any case no later than one (1) month after Hotel Texel has received such a request. If Hotel Texel rejects your request, we will indicate in our reply why the request was rejected.
Recipients of your personal data
Your data may be transmitted to:
• Data processors
It is possible that Hotel Texel is required to submit your data to a third party, for example to fulfil a legal obligation.
What are cookies and how does Hotel Texel use them?
Cookies are small pieces of (text) information that are sent to your browser when you visit the website of Hotel Texel and then stored on the hard disk or in the memory of your device. The cookies placed via Hotel Texel’s website cannot damage your device or the files stored on it. With 'cookies', we also mean comparable techniques collecting information, such as device fingerprinting.
Can changes be made to this Privacy Statement?
This Privacy Statement is subject to changes. We therefore advise you to regularly read the Privacy Statement for any such changes.
Questions, remarks, and complaints
If you have any questions regarding this Privacy Statement or the way in which Hotel Texel uses your data, you can send an e-mail to info@hoteltexel.com. If you have a complaint about the way your data is processed, please send an e-mail to info@hoteltexel.com. Furthermore, you always have the right to contact the competent national data protection authority. In The Netherlands, this is the Autoriteit Persoonsgegevens.